Bend Emergency Animal Hospital will soon return to 24/7 on weekends

(Update: added video, feedback from hospital owners)

New owner, more staff enables pre-pandemic opening hours

BEND, Ore. (KTVZ) — Owners of an emergency veterinary clinic in Bend say people can soon rest easy knowing there’s somewhere to bring their pets any time of day — or of the night.

However, human hospitals aren’t the only health care facilities that have struggled throughout the pandemic. Veterinary clinics have experienced similar problems. Staff shortages have forced the emergency veterinary clinic to operate on reduced hours.

Bend Veterinary Specialty and Emergency Center has been running 24/7 for the past three years – until May when it had to close overnight.

Now the facility has taken on new owners and is ready to reopen overnight.

Owners Adam Stone and Naomi Kitagaki told NewsChannel 21 on Wednesday that since Bend has a large community of animal lovers, emergencies happen. But 70% of those emergencies happen after hours.

Starting Monday, September 13, if your pet has an after-hours emergency, they can be seen at the South Third Street and Division Clinic. Change is possible because the veterinary hospital has found people to work with.

Adam Stone says he’s delighted the clinic’s doors are open longer, again, although 24/7 operation is only on weekends, for now.

“Our goal is to return to being a 24-hour facility. This way, for animals that need intensive care and long-term hospitalization of more than a few hours, they will have a place to go and a place to stay. rather than being transferred.”

The center will be open Monday to Thursday from 5 p.m. to 8 a.m. and Friday to Sunday 24 hours a day, 7 days a week.

Kitheaki says their patients — or rather, their patients’ owners — are happy to hear about the change.

“A lot of customers I’ve seen, I’ve told them we’re extending our hours,” she said. “They’re just thankful and thankful, and that’s been lacking for several months – middle-of-the-night care.”

At the clinic, 50-60 employees are considered a full complement. To date, the emergency center has 39.

Without 24/7 access to the animal hospital, owners would have to bring their pets to Portland or Eugene for emergency care unless your veterinarian provides this service. But soon they can be seen right here in town.

Benjamin M. Yerger